The $400 cards were preferred, but once we stopped carrying them they’d pick the 100 or 200 cards. They would then buy the soda, and one of the cards. If that transaction was approved, they would keep buying one card at a time until the transaction would decline (usually the 2nd or 3rd time) and they would leave the rest behind and walk out with their paid-for cards. On several occasions, I tried to have cashiers check the subject’s ID, but if the guest service manager was around I couldn’t because it was against company policy to ask for ID. One time I was able to call the police while two guys were in the act and they were caught just outside the store. I was at the front doors and kept noticing these two guys walking in, one at a time, over and over, and going to self-checkout, buying water each time.
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