She went to use them and was upset that she still had to pay money for entry. I don’t remember exactly what I said, and I never actually heard about it from my then boss, but basically I snapped on a very prominent and influential Karen. We were a small local grocery store, not a chain, locally owned. Local businesses could charge supplies to a business account and get a bill every month there was a balance. At the time, only I or a manager were allowed to run charges. I had manager access but wasn’t a manager myself.
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