We all just looked at him in shocked silence while he turned back to his screen, punched a button on his phone and said “you still there?” At which point the servicer said “Yes, I am. And you can tell your manager that this “f*****g idiot wants to talk to him.” The team lead walked over to his desk, put on Harry’s headset and conferenced in the manager in his office. Ten minutes later, our manager walked up to Harry and said”Give me your badge,” and walked him out of the building. The team lead boxed up all of Harry’s personal items, and the next day Harry came by and signed for them in the personnel office. None of us ever saw him again.
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